Steven Heywood

Steven Heywood

Steven Heywood: General Manager, CEO - Edelman Amsterdam
Steve helps brands navigate moments of truth that define their reputation.  
His communications background is in complex issues and crisis management and development of long-term strategic programs to help brands build purpose and relevance in society. 
He believes that people and performance are intrinsically linked and is passionate about driving innovation and building teams that collaborate and are relentless in their drive to continually improve – transforming both the employee and client experience.  

This passion for transformation comes to life in his role as General Manager of Edelman’s Amsterdam office, where he is responsible for a team of 85 communications marketing specialists, ranging from data scientists through to creative directors and account managers.  In his five years in the management team at Edelman, and one year as General Manager, the agency has delivered across all dimensions, from winning awards for creative campaigns, through to securing new marquee clients and delivering sustainable growth.  This was recently recognised when the agency was awarded Benelux Consultancy of the Year.  

Reflecting his deep sector specialism in energy and tech, Steve leads a number of key client relationships across EMEA including PayPal and Samsung Heavy Industries and is client leader for flagship Dutch clients including Shell.

Prior to Edelman, Steve was UK Head of Corporate Communications at eBay.  His career also includes a stint at another global communications agency, and as a press officer at McDonald’s, a role he took on after beginning his career as a management trainee in the Ministry of Defence.

Steve is a graduate of Hyper Island, graduating their Masters in Digital Transformation Program and holds a Chartered Institute of Marketing qualification.  He is a British national and lives in Amsterdam.